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Month: May 2013

Math is Our Friend: A Guide to Cargo Calculations for Logistics Professionals

While she would likely poison my dinner or make a chubby “Rob Doll” for her voodoo pins if she knew I was writing this in a public forum, my wife is lousy at math. I mean lousy. This woman is a great teacher for our children; she is impossible to beat at Scrabble or Trivial Pursuit; she is at least three times smarter than I am… and, she has a panic attack if you mention “square root” or “divisible” or (God forbid) “numerator.”

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7 Tips for Building Meaningful Relationships with your Customers

What sets your company apart? If you are like us, you will say “service.” Great, consistent service builds trust, which is the foundation of any relationship. A nurtured relationship builds loyalty and that loyalty generates repeat and referral business. And, if we are not talking money, that feeling you get when you make your customer’s day is pretty darn good, too. (It’s kind of the thing we live for, actually.) So how can you build stronger, more meaningful relationships with your customers?

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