“We have worked with Shapiro for more than 19 years and rely on them 100% for all our international import brokerage and traffic needs. They communicate with us daily keeping us continuously updated on the status of all our air and sea shipments from ex-factory overseas to delivery in our warehouse. They have been responsive to all our requests including additional reporting needs and staffing requests as well as becoming experts in our clothing business. Over the years, we have regularly obtained quotes from their competitors and always came back to Shapiro for the best value and customer service.”

— Helena C., MD

 

“As with all companies, Shapiro’s greatest assets are its employees.  Adjectives that describe them are dedicated, driven, meticulous, tenacious and vigilant.  Our contacts at Shapiro are dedicated to excellence in all they do.  They are driven to provide world class service.  They are meticulous in every detail of their work and every document they handle and process.  They are tenacious in demanding true value from the companies and organizations they handle on our behalf.  They constantly are looking ahead, anticipating and preventing problems before they manifest themselves.  This is not a description of one person at Shapiro.  It is a description of every member of the team with which I deal.”

— Tom S., MD

 

“Shapiro has been our main Customs Broker and Freight Forwarder since 2009. Throughout this time they have been an important player in our growing import business. Shapiro has always, in our name, looked for the best transportation conditions and the lowest rates. Everybody at Shapiro is professional and very pleasant to work with.”

— Maria G., PA

 

“Samuel Shapiro & Co. is a true pleasure to work with.  They are timely, professional, organized and customer service oriented.  In short they are everything that you would expect from a shipping company at the top of their game.”

— Sean B., FL

 

“Samuel Shapiro & Company, Inc. is managing our complete customs clearance process while simultaneously competing in a meaningful way with our other NVOCC’s.  Through the diligence of their Supply Chain Management Group and their dedication to mapping ours and their critical success factors, we have gained rapid electronic insight into the performance of our supply partners overseas and been able to see delays and respond to them in an even more timely manner than we have been able to in the past.   Shapiro’s expertise in gathering and quoting lanes and options across a wide base of steamship lines and lanes, in what is turning into a rapidly changing pricing environment, speaks volumes to their dedication to people and processes which is setting Shapiro and us up for success into the future.”

— Jim K., OH

 

Shapiro has done an excellent job for us, they are attentive to detail and a proactive business partner handling our customs and logistic needs.

— Dimitri M., GA

Confusion Reigns No More.

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