End-to-End Supply Chain Visibility Solutions
Real-time insight from origin to delivery. Shapiro’s 3PL and 4PL supply chain visibility services connect your suppliers, carriers, customs, and data into one transparent view—so you can manage, oversee, and optimize your entire supply chain with complete logistics visibility.
97%
On-time visibility across all shipments
All Modes
Ocean, air & ground in one platform
100+
Countries covered in global network
100+ Years
Decades of trade and logistics experience
24/7
Proactive exception monitoring
1 View
Unified dashboard via Shapiro 360°
What is End-to-End
Supply Chain Visibility?
End-to-end supply chain visibility is the ability to track, monitor, and manage every movement of goods—from raw material sourcing through manufacturing, freight transit, customs clearance, and final delivery. Unlike point-in-time freight tracking, true E2E visibility means a continuous, real-time picture of your entire supply chain in one place—connected, actionable, and always current. It’s the foundation of effective supply chain monitoring and the core of every modern 3PL and 4PL visibility solution.
- FMC Licensed NVOCC
- SOC 2 Compliant Platform
- Global Agent Network - 100+ Countries
- CTPAT Certified
- Licensed U.S. Customs Broker
- IATA Member
The Cost of No Visibility
Visibility isn’t just operational—it drives measurable business outcomes across cost, risk, customer experience, and efficiency.
73%
of supply chain leaders cite lack of visibility as a top risk factor
$184B
lost annually due to supply chain disruptions globally
68%
of companies still rely on manual, email-based tracking updates
3.5x
more likely to hit OTIF targets with real-time visibility in place
Shapiro 360°
One Platform, Total Control
Our visibility platform integrates data across every carrier, mode, and customs system—giving your team a live, actionable dashboard that removes guesswork from global logistics.
Four Pillars of Supply Chain Visibility
Every Shapiro client gets access to a connected visibility stack—real-time tracking, centralized data, proactive exception management, and deep integrations across your supply chain.
Real-Time
Shipment Tracking
Monitor every shipment—ocean, air, or ground—across every leg of the journey. Live status updates, milestone confirmations, and proactive delay notifications keep your team ahead of disruptions.
Centralized Data
& Reporting
Consolidate fragmented ERP, carrier, and customs data into one unified environment. Custom dashboards, performance benchmarks, and KPI tracking aligned to your business goals.
Exception Management
& Alerts
Proactive monitoring identifies delays, documentation gaps, and compliance risks in real time—routing alerts to the right people before small issues become costly disruptions.
Carrier, Supplier,
& Customs Integration
EDI and API connections to major ocean and air carriers, supplier origin portals, CBP/customs systems, and your existing ERP or TMS—one data layer across your entire ecosystem.
Real-Time
Shipment Tracking
Centralized Data
& Reporting
Exception Management
& Alerts
Carrier, Supplier,
& Customs Integration
Monitor every shipment—ocean, air, or ground—across every leg of the journey. Live status updates, milestone confirmations, and proactive delay notifications keep your team ahead of disruptions.
Consolidate fragmented ERP, carrier, and customs data into one unified environment. Custom dashboards, performance benchmarks, and KPI tracking aligned to your business goals.
Proactive monitoring identifies delays, documentation gaps, and compliance risks in real time—routing alerts to the right people before small issues become costly disruptions.
EDI and API connections to major ocean and air carriers, supplier origin portals, CBP/customs systems, and your existing ERP or TMS—one data layer across your entire ecosystem.
The Benefits of End-to-End Visibility
Visibility isn’t just operational—it drives measurable business outcomes across cost, risk, customer experience, and efficiency.
Improved Decision-Making
When your supply chain data lives in one place, your team stops chasing updates and starts making decisions. Procurement adjusts earlier, operations reroutes around disruptions, finance forecasts landed costs accurately.
Enhanced Customer Experience
Customers expect accurate, timely information. With real-time visibility, you set accurate delivery expectations, communicate proactively, and build the kind of reliability that drives retention and loyalty.
Reduced Risk & Disruptions
From port congestion to regulatory shifts and carrier delays, global supply chains face constant pressure. Early-warning capability lets you respond to disruptions before they impact your customers or bottom line.
Greater Supply Chain Efficiency
Better data eliminates unnecessary safety stock, reduces dwell time at ports, enables smarter shipment consolidation, and drives continuous optimization of freight spend across lanes and carriers.
Built for Complex, Global Supply Chains
Shapiro’s visibility platform is purpose-built for businesses where the cost of the unknown is simply too high. Select your role to see how we address your specific challenges.
Pain Points
– Chasing status updates across multiple carrier portals and email threads
– No single source of truth for inbound and outbound freight
– Surprise customs holds and compliance issues with no early warning
How Shapiro Helps
– One dashboard for all inbound and outbound freight, every carrier, every mode
– Proactive exception alerts before issues escalate to delays
– Real-time customs status integrated directly into Shapiro 360°
Pain Points
– No way to benchmark carrier performance or hold vendors accountable
– Fragmented data across ERP, TMS, and broker systems
– Reacting to disruptions instead of managing them proactively
How Shapiro Helps
– Unified KPI dashboards with OTIF, dwell time, and compliance rates
– One platform consolidating all supply chain data sources
– Proactive exception management with root cause reporting
Pain Points
– Excess inventory driven by unpredictable supplier lead times
– Limited visibility into vendor performance across regions
– High freight costs with no data to benchmark or negotiate
How Shapiro Helps
– Supplier origin milestones visible from factory confirmation through delivery
– Vendor scorecards and lead time benchmarking by origin and lane
– Lane-level cost analytics and carrier performance data for negotiations
Pain Points
– Customer-facing delivery promises broken by invisible logistics delays
– Scaling internationally without systems that keep up
– No way to communicate proactively when a shipment is delayed
How Shapiro Helps
– Real-time ETAs for every shipment, accessible to customer service teams
– A scalable visibility platform that grows with your global network
– Proactive exception alerts so you can communicate delays before customers ask
Pain Points
– Production delays caused by invisible raw material sourcing disruptions
– Complex multi-origin sourcing with no consolidated view
– Compliance exposure on inbound components from high-risk origins
How Shapiro Helps
– Origin visibility starting at factory confirmation, not just port departure
– Multi-origin consolidated dashboard by plant, product, or supplier
– Trade compliance monitoring and regulatory alerts by commodity and origin
Pain Points
– Chasing status updates across multiple carrier portals and email threads
– No single source of truth for inbound and outbound freight
– Surprise customs holds and compliance issues with no early warning
How Shapiro Helps
– One dashboard for all inbound and outbound freight, every carrier, every mode
– Proactive exception alerts before issues escalate to delays
– Real-time customs status integrated directly into Shapiro 360°
Pain Points
– No way to benchmark carrier performance or hold vendors accountable
– Fragmented data across ERP, TMS, and broker systems
– Reacting to disruptions instead of managing them proactively
How Shapiro Helps
– Unified KPI dashboards with OTIF, dwell time, and compliance rates
– One platform consolidating all supply chain data sources
– Proactive exception management with root cause reporting
Pain Points
– Excess inventory driven by unpredictable supplier lead times
– Limited visibility into vendor performance across regions
– High freight costs with no data to benchmark or negotiate
How Shapiro Helps
– Supplier origin milestones visible from factory confirmation through delivery
– Vendor scorecards and lead time benchmarking by origin and lane
– Lane-level cost analytics and carrier performance data for negotiations
Pain Points
– Customer-facing delivery promises broken by invisible logistics delays
– Scaling internationally without systems that keep up
– No way to communicate proactively when a shipment is delayed
How Shapiro Helps
– Real-time ETAs for every shipment, accessible to customer service teams
– A scalable visibility platform that grows with your global network
– Proactive exception alerts so you can communicate delays before customers ask
Pain Points
– Production delays caused by invisible raw material sourcing disruptions
– Complex multi-origin sourcing with no consolidated view
– Compliance exposure on inbound components from high-risk origins
How Shapiro Helps
– Origin visibility starting at factory confirmation, not just port departure
– Multi-origin consolidated dashboard by plant, product, or supplier
– Trade compliance monitoring and regulatory alerts by commodity and origin
3PL vs. 4PL: Shapiro Operates Across Both Models
Most providers do one or the other. Shapiro bridges both—delivering hands-on freight execution and the strategic oversight your supply chain requires.
Traditional 3PL
Freight Execution
Manages the physical movement of goods. Handles booking, transportation, warehousing, and customs clearance on your behalf.
- Executes freight bookings
- Manages carriers and routing
- Handles customs clearance
- Provides basic tracking
Shapiro: Best of Both
3PL + 4PL Partner
Shapiro does both. We execute your freight and act as your supply chain orchestrator: managing vendors, technology, and strategy in one relationship.
- Full freight execution
- Cross-carrier visibility layer
- 4PL oversight & optimization
- Technology + human expertise
- In-house customs brokerage
Traditional 4PL
Supply Chain Management
Manages and coordinates multiple 3PLs and service providers. Focuses on strategy, technology, and optimization rather than direct execution.
- Manages multiple 3PLs
- Supply chain strategy
- Technology orchestration
- Performance management
What Makes Shapiro Different
Nearly a century of trade expertise, combined with modern technology and a team that knows your business—not just your account number.
In-House Customs Brokerage
Most 3PLs hand you off at the border. Shapiro’s in-house customs team means visibility and accountability extend through clearance—fewer handoffs, faster release, zero blind spots.
Technology That We Use Ourselves
Shapiro 360° is the same platform our operations team works from daily—not a sales dashboard. What you see is what we use to manage your freight.
A Dedicated Team, Not a Ticket Queue
Your supply chain team at Shapiro knows your suppliers, your lanes, and your standards. When an exception fires, a human who knows your business is already on it.
Global Reach, Local Knowledge
Our network spans 100+ countries with regional expertise in major trade lanes—Asia-Pacific, Europe, Latin America, and beyond. Global scale without generic service.
Over a Century of Trade Experience
Founded in 1915, Shapiro has navigated every trade war, tariff shift, and logistics disruption in modern history. That institutional knowledge is part of every client engagement.
Connected Multimodal Support
Ocean, air, ground, and customs under one roof. No vendor patchwork, no data silos between modes, no competing priorities across providers.
Frequently Asked Questions
Nearly a century of trade expertise, combined with modern technology and a team that knows your business—not just your account number.
A 3PL (third-party logistics provider) handles the execution of logistics services—freight forwarding, customs brokerage, and transportation. A 4PL (fourth-party logistics provider) takes a broader role, acting as a supply chain orchestrator that manages multiple 3PLs, carriers, and technology systems on a company’s behalf. Shapiro operates across both models—providing hands-on freight execution and the strategic oversight of a 4PL, all in one relationship.
True E2E visibility covers every stage: supplier and origin milestones, ocean or air freight tracking, port and customs status, inland transportation, and final delivery confirmation—all in one connected view. It also includes proactive exception alerts, performance reporting, and compliance documentation audit trails.
Shapiro 360° connects via API and EDI integrations to most major ERP, TMS, and carrier platforms. Our technology team works with your IT or operations team during onboarding to ensure a clean data connection with the systems you already use, including SAP, Oracle, NetSuite, and other major platforms.
Onboarding timelines vary by scope and integration complexity, but most clients are live on Shapiro 360° within a few weeks of engagement. Our implementation team manages the process end-to-end—from system connections to team training and first-shipment tracking.
Yes. Shapiro 360° provides full visibility for both inbound (import) and outbound (export) freight across ocean, air, and ground modes, covering all major global trade lanes including transpacific, transatlantic, and cross-border North America.
Shapiro 360° automatically generates an exception alert routed to your dedicated Shapiro team and your designated contacts. Our team proactively contacts carriers, ports, or customs authorities to resolve the issue—and you receive real-time status updates until the exception is cleared. Every Shapiro client has a dedicated team, not a call center.
Get Real-Time Visibility Into
Your Supply Chain
Stop managing your supply chain in the dark. Connect your freight, your data, and your team into a single, transparent view—and start making decisions with confidence.
