Logistics Management Platform for Connected Supply Chains
The Digital Pulse Behind Your Supply Chain
Your supply chain generates a constant flow of information, from shipment milestones and inventory activity to carrier updates, customs status, warehouse movements, and reporting across multiple systems at once.
Shapiro 360° brings those moving pieces together into one integrated logistics management platform designed to support faster communication, cleaner data flow, and smarter supply chain decisions.
By connecting your ERP, WMS, TMS, carriers, and customs activity into one centralized environment, Shapiro helps eliminate silos, reduce manual work, and keep your logistics operation moving in sync.
Built for Connected Logistics Operations
- Native ERP integrations including SAP, Oracle, NetSuite, and more
- Electronic Data Interchange (EDI) and REST API connectivity across major carriers
- Warehouse Management System (WMS) and Transportation Management System (TMS) synchronization with real-time data flow
- Direct U.S. Customs & Border Protection (CBP) integration for customs visibility through clearance
- One centralized logistics environment across modes, markets, and providers
Technology Backed by Operational Experience
- Customs Trade Partnership Against Terrorism (CTPAT) Certified
- Licensed U.S. Customs Broker
- SOC 2 Compliant Technology Platform
- Federal Maritime Commission (FMC) Licensed Non-Vessel Operating Common Carrier (NVOCC)
- International Air Transport Association (IATA) Member
- More Than 100 Years of Global Trade Experience
What is a Logistics Management Platform?
A logistics management platform is a centralized system that connects transportation, inventory, fulfillment, and shipment data across the supply chain into one coordinated operational view.
Instead of managing freight activity across disconnected portals, spreadsheets, carrier websites, and internal systems, businesses gain a unified environment where ERP, WMS, TMS, carrier, and customs information flows together in real time.
That connectivity helps automate workflows, improve communication, identify exceptions earlier, and transform logistics data into actionable supply chain intelligence.
For Shapiro, the platform is more than a tracking tool. It’s the centralized operational framework that helps freight, systems, and decision-making stay aligned across the entire shipment lifecycle.
Connected Across Your Supply Chain
100+
Countries with active shipment tracking coverage
14+
Data sources unified through one integration framework
3
Ocean, air, and ground visibility connected in one environment
24/7
Exception monitoring across integrated systems and carriers
How Shapiro 360° Connects to Your Systems
Your business already relies on critical systems to manage purchasing, transportation, warehousing, inventory, and reporting. Shapiro 360° is designed to connect with those existing environments without forcing your team to rebuild workflows or replace core technology. Our implementation team manages configuration, testing, synchronization, and ongoing data validation so information continues flowing cleanly across every integrated system.
Rest API Integration
Shapiro 360° supports real-time, bidirectional data exchange through REST API connections using modern JSON and XML frameworks. These integrations allow information to move automatically between your logistics systems, ERP environment, e-commerce platforms, and carrier data sources.
REST APIs support both event-driven updates and scheduled synchronization, helping your teams maintain clearer visibility across shipment activity, inventory movement, and supply chain reporting.
Common Integrations:
- SAP ECC & S/4HANA
- Oracle Cloud
- NetSuite
- MS Dynamics
- Shopify
- Custom Platforms
EDI Integration (X12 & EDIFACT)
Electronic Data Interchange (EDI) remains the logistics industry standard for structured communication between carriers, ports, customs systems, and trading partners.
Shapiro 360° supports ANSI X12 and UN/EDIFACT transaction sets across major logistics activities including shipment status updates, freight invoices, booking confirmations, and customs communication.
These integrations help reduce manual entry, improve data consistency, and keep shipment information synchronized across providers and systems.
Supported Transaction Types:
- EDI 204—Motor Carrier Load Carrier
- EDI 210—Freight Invoice
- EDI 214—Shipment Status
- EDI 315—Ocean Vessel Status
- EDIFACT IFTSTA
- EDIFACT CUSCAR
Pre-Belt System Connectors
For widely used ERP, WMS, and TMS platforms, Shapiro 360° offers pre-built connectors designed to reduce implementation time and minimize custom development requirements.
Our technology team maintains and updates these integrations as platforms evolve, helping your system connectivity remain stable without creating unnecessary IT overhead for your business.
Supported Platforms:
- SAP ECC & S/4HANA
- Oracle TMS
- Manhattan WMS
- Blue Yonder
- NetSuite SCA
- Infor SCM
CBP & Customs Direct Connection
Many logistics systems lose visibility once freight reaches customs clearance. Shapiro 360° stays connected through the border by linking directly to U.S. Customs & Border Protection (CBP) through our in-house licensed customs brokerage.
That means entry status, exam holds, release notifications, and Partner Government Agency (PGA) coordination appear within the same centralized environment as your freight activity and shipment milestones.
Instead of managing separate customs portals and fragmented updates, your teams gain a more complete operational picture across the full shipment lifecycle.
Customs Visibility Includes:
- CBP ACE / ABI Direct
- ISF Filing Status
- Entry Summary Tracking
- Exam & Hold Alerts
- PGA Coordination
System/Platform | Category | Connection Method | Real-Time Sync | Bidirectional | Pre-Built Connector |
|---|---|---|---|---|---|
SAP S/4HANA & ECC | ERP | REST API, Native Connector | ✓ | ✓ | ✓ |
Oracle Cloud & TMS | ERP | REST API, Native Connector | ✓ | ✓ | ✓ |
NetSuite | ERP | REST API, SuiteScript | ✓ | ✓ | ✓ |
Microsoft Dynamics 365 | ERP | REST API | ✓ | ✓ | On request |
Manhattan WMS | WMS | EDI, Native Connector | ✓ | ✓ | ✓ |
Blue Yonder / JDA | WMS | EDI, REST API | ✓ | ✓ | ✓ |
Infor WMS / SCM | WMS | EDI, REST API | ✓ | Inbound | ✓ |
Oracle TMS | TMS | REST API, EDI | ✓ | ✓ | ✓ |
MercuryGate | TMS | REST API | ✓ | ✓ | On request |
Ocean Carriers (all major) | Carrier | EDI 315, AIS data | ✓ | Status only | ✓ |
Air Carriers & GSSAs | Carrier | EDI XFNM, REST API | ✓ | Status only | ✓ |
Ground / Drayage Carriers | Customs | EDI 214/210, REST API | ✓ | Status only | ✓ |
CBP ACE / ABI (U.S. Customs) | Customs | Direct ABI, in-house broker | ✓ | ✓ | ✓ |
Partner Government Agencies (PGA) | Customs | Direct / in-house coordination | Event-based | ✓ | ✓ |
Key Features of Our Logistics Management Platform
Integrated systems are only valuable if they improve the way your supply chain actually operates. Shapiro 360° turns synchronized data flow into practical logistics capabilities that help teams move faster, communicate more clearly, and respond earlier when conditions change. Each feature is built on a unified information framework that keeps freight, systems, and stakeholders working from the same operational view.
Real-Time
Shipment Visibility
Track freight activity across ocean, air, and ground through live carrier EDI and API connections that continuously feed shipment milestones into Shapiro 360°. From origin departure through final delivery, your teams gain unified visibility across every mode, provider, and shipment stage without relying on fragmented tracking portals or delayed status updates.
Centralized Logistics
Control Tower
Shapiro 360° brings shipment activity, exception management, reporting, carrier updates, and integration monitoring into one centralized environment designed to support faster coordination across your supply chain. Instead of toggling between fragmented systems, your teams gain one unified source for logistics activity, shipment health, and supply chain performance.
Supply Chain
Analytics & Reporting
Shapiro 360° transforms integrated logistics data into reporting that supports smarter planning, performance benchmarking, and supply chain decision-making. Integrated ERP, WMS, carrier, and customs information feeds into KPI tracking, OTIF reporting, lane analysis, and landed cost visibility that reflects the full picture of your supply chain activity.
ERP, WMS &
TMS Integration
Shapiro 360° connects directly with leading ERP, Warehouse Management System (WMS), and Transportation Management System (TMS) platforms through REST APIs, EDI connections, and native system connectors. Shipment activity, inventory movement, reporting updates, and transportation data flow automatically between systems, reducing manual processes and helping teams maintain stronger alignment across the supply chain.
Automated Alerts &
Exception Management
Small logistics issues become much harder to manage when they go unnoticed for too long. Shapiro 360° helps identify shipment delays, compliance concerns, data anomalies, and milestone disruptions as they happen across integrated systems and providers. Alerts route directly to the appropriate stakeholders so issues can be addressed earlier, communication stays clearer, and resolution progress remains visible from escalation through closure.
Customs &
Compliance Integration
Because Shapiro operates as a licensed customs broker, Shapiro 360° connects directly to U.S. Customs & Border Protection (CBP) through the Automated Broker Interface (ABI). That connection allows entry status, exam holds, Partner Government Agency (PGA) coordination, and customs activity to flow alongside your freight information in one unified operational environment.
Benefits of a Technology-Driven 3PL
Technology alone doesn’t improve supply chain performance. The real value comes from how integrated systems, synchronized data flow, and experienced logistics teams work together to support faster decisions and stronger coordination. When carriers, ERP systems, WMS platforms, customs activity, and reporting all communicate through the same centralized environment, the operational benefits compound quickly.
Faster, Better-Informed Decisions
When ERP purchase orders, warehouse inventory positions, carrier ETAs, and customs updates flow into one centralized environment, your logistics teams can make decisions using the full operational picture instead of fragmented updates across multiple systems. That visibility helps teams respond faster, coordinate more effectively, and plan with greater confidence across the shipment lifecycle.
Reduced Costs & Fewer Delays
Earlier visibility into shipment disruptions helps teams respond before issues become significantly more expensive to resolve. Integrated alerts identify delays, customs holds, carrier disruptions, and milestone exceptions early enough to help reduce demurrage exposure, expedited transportation costs, and missed service commitments.
Reduced Manual Data Entry
Bidirectional API and EDI integrations allow shipment updates, invoice information, inventory activity, and status changes to synchronize automatically between Shapiro 360° and your ERP or WMS platforms. Instead of manually re-entering data across fragmented systems, your teams gain cleaner workflows, fewer duplicate tasks, and more reliable information flow across logistics operations.
Scalability Without Adding Complexity
As your supply chain expands across carriers, trade lanes, fulfillment strategies, and transportation modes, Shapiro 360° scales through the same unified integration framework already supporting your operations. That means growth can happen without layering on fragmented providers, duplicate systems, or unnecessary development cycles that create additional operational friction.
Industries We Support
Different industries move freight differently. Supplier networks, compliance requirements, inventory models, customer expectations, and reporting structures all create unique supply chain demands. Shapiro 360° is designed to support those differences through configurable integrations, centralized visibility, and logistics workflows aligned to the realities of your business.
Retail and e-commerce supply chains depend on timing, inventory accuracy, and reliable delivery expectations, especially during seasonal surges and promotional cycles. Shapiro 360° connects ERP, inventory, and shipment visibility into one coordinated environment so teams can monitor ETAs, manage OTIF performance, and maintain stronger alignment between inbound freight and customer demand.
Common Integrations:
• Shopify
• Magento
• NetSuite
• SAP
• Oracle
Manufacturing operations rely on synchronized supplier timelines, production schedules, and inbound component visibility to keep operations moving efficiently. Shapiro 360° connects ERP environments, supplier milestones, freight movement, and inventory visibility so manufacturing teams can coordinate production planning with more accurate shipment timing and sourcing insight.
Common Integrations:
• SAP ECC & S/4HANA
• Oracle
• Infor
• Blue Yonder
Temperature-sensitive freight and regulated imports require stronger coordination across transportation, customs, and compliance documentation. Shapiro 360° helps centralize shipment visibility, regulatory workflows, and condition monitoring so teams can maintain tighter oversight across highly time-sensitive and compliance-driven supply chains. Learn more about our wine and spirit capabilities.
Key Capabilities:
• Customs & TTB visibility
• Shipment condition monitoring
• Compliance documentation coordination
• Real-time shipment updates
Industrial supply chains often involve high-value imports, specialized equipment, and complex customs requirements that require stronger visibility and coordination throughout the shipment lifecycle. Shapiro 360° connects customs activity, landed cost reporting, freight milestones, and ERP visibility so teams can manage industrial imports with greater accuracy and operational control. Learn more about our machinery and industrial capabilities.
Key Capabilities:
• CBP entry visibility
• Landed cost reporting
• Compliance monitoring
• ERP-connected shipment tracking
Seasonal product cycles leave little room for inventory surprises. Delayed visibility into inbound shipments can quickly disrupt replenishment planning, retailer commitments, and warehouse coordination. Shapiro 360° helps consumer goods importers maintain stronger visibility into inbound freight, inventory receipts, carrier milestones, and warehouse timing throughout peak shipping periods. Find out more about our consumer goods capabilities.
Key Capabilities:
• WMS-connected inventory visibility
• Carrier EDI milestone tracking
• ETA forecasting
• Seasonal shipment coordination
Regulated imports demand tighter documentation control, stronger compliance visibility, and clearer coordination across customs and Partner Government Agency requirements. Shapiro 360° helps centralize audit trails, shipment monitoring, PGA coordination, and compliance documentation into one integrated operational environment designed to support high-stakes supply chains where visibility and accuracy are critical.
Key Capabilities:
• FDA and PGA coordination
• Compliance documentation visibility
• Audit trail management
• Integrated customs oversight
Industries We Support
Different industries move freight differently. Supplier networks, compliance requirements, inventory models, customer expectations, and reporting structures all create unique supply chain demands. Shapiro 360° is designed to support those differences through configurable integrations, centralized visibility, and logistics workflows aligned to the realities of your business.
Retail and e-commerce supply chains depend on timing, inventory accuracy, and reliable delivery expectations, especially during seasonal surges and promotional cycles. Shapiro 360° connects ERP, inventory, and shipment visibility into one coordinated environment so teams can monitor ETAs, manage OTIF performance, and maintain stronger alignment between inbound freight and customer demand.
Common Integrations:
• Shopify
• Magento
• NetSuite
• SAP
• Oracle
Manufacturing operations rely on synchronized supplier timelines, production schedules, and inbound component visibility to keep operations moving efficiently. Shapiro 360° connects ERP environments, supplier milestones, freight movement, and inventory visibility so manufacturing teams can coordinate production planning with more accurate shipment timing and sourcing insight.
Common Integrations:
• SAP ECC & S/4HANA
• Oracle
• Infor
• Blue Yonder
Temperature-sensitive freight and regulated imports require stronger coordination across transportation, customs, and compliance documentation. Shapiro 360° helps centralize shipment visibility, regulatory workflows, and condition monitoring so teams can maintain tighter oversight across highly time-sensitive and compliance-driven supply chains.
Key Capabilities:
• Customs & TTB visibility
• Shipment condition monitoring
• Compliance documentation coordination
• Real-time shipment updates
Industrial supply chains often involve high-value imports, specialized equipment, and complex customs requirements that require stronger visibility and coordination throughout the shipment lifecycle. Shapiro 360° connects customs activity, landed cost reporting, freight milestones, and ERP visibility so teams can manage industrial imports with greater accuracy and operational control.
Key Capabilities:
• CBP entry visibility
• Landed cost reporting
• Compliance monitoring
• ERP-connected shipment tracking
Seasonal product cycles leave little room for inventory surprises. Delayed visibility into inbound shipments can quickly disrupt replenishment planning, retailer commitments, and warehouse coordination. Shapiro 360° helps consumer goods importers maintain stronger visibility into inbound freight, inventory receipts, carrier milestones, and warehouse timing throughout peak shipping periods.
Key Capabilities:
• WMS-connected inventory visibility
• Carrier EDI milestone tracking
• ETA forecasting
• Seasonal shipment coordination
Regulated imports demand tighter documentation control, stronger compliance visibility, and clearer coordination across customs and Partner Government Agency requirements. Shapiro 360° helps centralize audit trails, shipment monitoring, PGA coordination, and compliance documentation into one integrated operational environment designed to support high-stakes supply chains where visibility and accuracy are critical.
Key Capabilities:
• FDA and PGA coordination
• Compliance documentation visibility
• Audit trail management
• Integrated customs oversight
Why Choose Shapiro for Logistics Technology
Many logistics platforms stop at visibility. Shapiro connects technology with real transportation execution, customs expertise, and operational support through one integrated logistics environment.
That means your systems, freight activity, customs processes, and logistics teams work from the same synchronized information flow instead of operating across fragmented vendors and software tools.
Standalone Logistics Platforms
Many standalone visibility tools provide shipment tracking but still leave businesses managing fragmented providers, disconnected communication, and operational follow-through separately.
Common Challenges
- Visibility stops at freight movement with limited customs integration
- Carrier coordination still requires separate management
- Alerts identify issues, but resolution remains on your team
- API and EDI setup often depends heavily on internal IT resources
- Generic integrations may not reflect your specific trade lanes or workflows
- Multiple vendors create additional layers of coordination and accountability
Shapiro 360° Integrated Logistics Environment
Shapiro 360° combines integrated technology, logistics execution, customs visibility, and experienced operational support into one coordinated environment designed around the realities of global supply chains.
What That Means for Your Team
- ERP, WMS, TMS, carrier, and CBP visibility unified through one integration framework
- Major carrier connectivity through EDI and REST API integrations
- Dedicated Shapiro teams actively managing exceptions and communication
- Integration setup, testing, and maintenance managed by Shapiro
- Workflows aligned to your trade lanes, transportation modes, and compliance requirements
- One integrated logistics partner with shared operational accountability
Technology Backed by 100+ Years of Logistics Experience
Strong logistics technology is only as effective as the people and processes behind it. Shapiro 360° combines integrated systems, practical 3PL execution, customs brokerage expertise, and more than a century of global trade experience to help turn logistics data into decisions your team can actually use.
Built by Shapiro, for Real Logistics
Shapiro 360° was built by our team, not licensed from a third-party vendor. That means the system reflects real freight workflows, customs milestones, carrier communication, and shipment exceptions instead of generic software assumptions.
Integration Support Without the IT Headache
Our implementation team configures API and Electronic Data Interchange (EDI) connections, manages testing, and helps maintain integrations as platforms evolve. Your team stays involved where needed, but you do not have to carry the full burden of standing up or sustaining every connection alone.
Customs Brokerage Built In
Shapiro’s direct Automated Broker Interface (ABI) connection to U.S. Customs and Border Protection (CBP) is possible because we are a licensed customs broker. That gives Shapiro 360° customs visibility that standalone logistics software platforms cannot replicate without a brokerage operation behind them.
One Team Acting on the Data
When an exception appears across an integrated system, it does not just sit in a dashboard waiting for someone to notice. A dedicated Shapiro team helps monitor, escalate, and resolve issues, bringing technology and human expertise together when timing matters most.
Global Network Across Every Mode
With a network spanning more than 100 countries and support across ocean, air, and ground freight, Shapiro 360° is designed to scale with the way your supply chain moves. Major carrier connectivity and multimodal visibility help keep information flowing wherever your freight goes next.
Configured Around Your Business
EDI message sets, compliance requirements, reporting views, and workflow configurations are aligned to your industry, trade lanes, and logistics priorities. Instead of generic out-of-the-box defaults, your platform setup reflects how your supply chain actually operates.
See What Our Customers Say
★★★★★
“The SAP integration was live within a week. Shipment status updates now flow directly into our ERP without anyone touching a keyboard. It’s transformed how our operations team works.”
★★★★★
“We had four separate portals for ocean, air, customs, and our WMS. Shapiro 360° replaced all of them. The EDI connections to our carriers were already built—we just had to turn them on.”
★★★★★
“Having customs clearance status in the same dashboard as our freight tracking is something no other 3PL could offer. That CBP visibility alone saves us hours every week.”
Frequently Asked Questions
Logistics technology often sits at the intersection of transportation, reporting, customs, inventory visibility, and system connectivity. Below are answers to some of the most common questions businesses ask when evaluating integrated logistics management platforms.
Shapiro 360° supports REST API, Electronic Data Interchange (EDI), flat file, and native connector integrations across major ERP, Warehouse Management System (WMS), Transportation Management System (TMS), carrier, and e-commerce environments.
Common Integrations Include
– SAP
– Oracle
– NetSuite
– Manhattan
– Blue Yonder
– Shopify
– Microsoft Dynamics
– Custom enterprise platforms
Yes. Shipment milestones flow through live carrier EDI and API integrations across ocean, air, and ground transportation providers.
Updates move automatically into Shapiro 360° so teams can monitor shipment activity, milestone progress, and transportation changes without relying on manual status requests or fragmented carrier portals.
Implementation timelines depend on integration complexity, number of connected systems, reporting requirements, and workflow configuration needs. Most onboarding processes begin within a matter of weeks.
Shapiro’s implementation team manages testing, validation, synchronization, and onboarding support throughout the rollout process to help maintain cleaner transitions across systems and workflows.
Yes. Because Shapiro operates an in-house licensed customs brokerage, customs visibility connects directly into the same environment as your freight activity and shipment reporting.
That includes CBP Automated Broker Interface (ABI) connectivity, entry status updates, exam notifications, Partner Government Agency (PGA) coordination, and related customs activity.
A Transportation Management System (TMS) primarily focuses on transportation execution activities such as routing, rating, carrier management, and freight planning.
A logistics management platform operates at a broader level by connecting transportation activity with ERP systems, warehouse visibility, customs data, reporting, analytics, and supply chain coordination tools into one coordinated operational view.
Shapiro manages implementation, testing, integration validation, connector maintenance, and ongoing synchronization support for supported systems.
Your internal IT teams typically assist with access permissions, data mapping, and security approvals, while Shapiro’s technology specialists help oversee the day-to-day management of the integrated environment.
Build a More Connected Logistics Operation
Your supply chain already generates the data. The challenge is making sure systems, providers, and teams stay aligned closely enough to act on it effectively.
Shapiro 360° helps unify transportation visibility, customs activity, reporting, inventory coordination, and logistics communication into one integrated operational environment designed around the realities of global trade.
Ready to connect the moving pieces?
Let’s talk. Because stronger information flow creates stronger supply chain performance.
