What Is Liftgate Service in Freight Shipping?

Liftgate service is an optional add-on used in freight shipping when the delivery or pickup location does not have a loading dock or forklift. A liftgate is a hydraulic platform installed on the back of a truck that raises or lowers freight between the ground and the truck’s trailer, allowing for safe loading and unloading at street level.

This service is essential for many residential deliveries, construction sites, small businesses, or remote facilities without dock access. Carriers typically charge an additional liftgate fee when this equipment is required, especially for LTL (less-than-truckload) and final mile deliveries.

Why Is Liftgate Service Needed?

Liftgate service bridges the gap between freight carriers and facilities that aren’t set up for traditional commercial freight handling. Without a loading dock or forklift, unloading a heavy pallet or large piece of equipment becomes both risky and time-consuming.

Carriers require shippers or consignees to request liftgate service in advance, as not all trucks are equipped with liftgates. Adding it at the time of delivery may result in delays, re-delivery charges, or failed delivery attempts.

Liftgate service isn’t just about convenience—it’s about protecting your freight, the driver, and the receiving party.

When Should You Use Liftgate Delivery?

The delivery location does not have a loading dock or forklift
You’re shipping to a residential address or limited-access site
Your freight includes large, heavy, or crated items
The recipient is unable to manually unload the shipment
You’re delivering to schools, churches, or job sites with no dock access
Your freight exceeds 150 lbs per piece or is palletized

How Much Does Liftgate Service Cost?

Most carriers charge a liftgate fee that ranges from $75 to $150, depending on the freight provider, location, and delivery type. For LTL shipments, the charge is often applied per shipment, while for truckload or white glove services, the fee may be bundled or quoted separately.

Liftgate charges are considered accessorial fees, meaning they are not included in standard freight quotes unless specifically requested at the time of booking.

Shapiro ensures that your quote reflects all required accessorials, including liftgate service, to avoid billing surprises or delivery issues.

How to Avoid Liftgate Issues During Freight Shipping

The key to avoiding extra costs or delivery delays is accurate information and clear communication. Always confirm whether the pickup and delivery sites have the necessary equipment to handle the freight—and if not, request liftgate service when booking.

At Shapiro, we: