Dear Valued Customers, Firstly, our hearts go out to the many victims of the COVID-19 pandemic.   We are quite sure that the global news may worsen in the coming weeks and months and we hope you, your families, and your companies remain safe. Unlike the Hanjin collapse or the Maersk-Damco cyberattack, we did have some […]

Our Charleston office is currently experiencing issues with its phone system and is unable to receive incoming calls. All employees can still be reached via e-mail, or by calling the main line at 843-971-0441 and leaving a voicemail. Charleston employees are working to address all messages, but responses may be delayed. If you need immediate […]

It has been brought to our attention that some of our customers are receiving spam stating that Shapiro’s bank and payment details have changed. These e-mails are quite convincing as they give the appearance of being sent from a Shapiro.com e-mail, but there is nothing authentic about these e-mails. Please note that we have NOT […]

Hurricane Florence is approaching!   Out of concern for our team and in compliance with local instructions, the Shapiro’s Charleston office closed at 10 AM today, Tuesday, September 11th. Our Charleston employees are working remotely to address all emails, but responses may be delayed. If you need immediate assistance, please contact our Charleston Branch Manager, Chris Carlton, […]

Shapiro’s Atlanta, Baltimore, Philadelphia, and Dulles offices are closed today.  Customs is closed in Atlanta, Baltimore, Philadelphia, Dulles and NY today. The best way to reach our staff is via email as we have several employees working remotely.  To reach someone via phone for urgent matters: Baltimore: Jamie Frampton, Import Manager:  443-891-3070 Marley Tanno, Import […]

Shapiro is excited to unveil our new website design! When accessing www.shapiro.com, visitors might notice the website layout looks slightly different than in the past. We decided it was time for a transformation to the site, and it was crucial to make sure our “quirkiness” wasn’t lost. Adjustments to change can be tough at times, […]

At Shapiro we value your patronage and take the privacy of your data seriously. It is our goal to be as open and transparent as possible with you about the personal data we collect, how it is used, and with whom it is shared. To that end, we’ve updated our Privacy Policy to make sure […]

Due to the inclement weather, our New York office is closed today, March 21st. Employees will be working remotely until weather conditions improve. Our Baltimore and Dulles offices are open but with limited staff. Many employees will be working remotely to address all emails, but responses may be delayed. Shapiro will continue to monitor the […]

Due to inclement weather caused by Winter Storm Grayson, our Charleston office is currently closed. Charleston employees are working remotely to address all emails, but responses may be delayed. If you need immediate assistance, please contact Chris Carlton at [email protected] Shapiro will continue to monitor the situation and will advise if our other offices are affected by Winter […]

Shapiro is excited to announce that our Charleston office will be relocating on Monday, March 13, 2017.  The office will remain open for standard business hours on Friday, March 10 and will close promptly at 5:00 p.m. EST.  Phone calls and emails will be monitored for any urgent inquiries. So, where’s the new office? 115 Central Island […]

As Hurricane Matthew threatens the southeastern United States, the Governor of South Carolina, Nikki Haley, ordered an evacuation of coastal areas. Due to the evacuation, our Charleston office will be closed on Thursday, October 6th, 2016 and Friday, October 7th, 2016. Charleston employees will be working remotely to handle any urgent matters, but we thank you […]

The following Shapiro offices will be closing early Wednesday, August 12, 2015 in celebration of our 100th Anniversary:   Baltimore, MD – closed at 4:00PM EST Philadelphia, PA – closed at 4:00PM EST Sterling, VA (Dulles) – closed at 4:00PM EST   Shapiro’s New York, Charleston, and Atlanta offices will remain open for regular hours. […]

Shapiro is excited to announce that our New York office has relocated! Take note, the only change has been to the office’s suite number. Our new address: 1 Cross Island Plaza 133-33 Brookville Blvd. Suite 101 Rosedale, NY 11422 Our phone and fax numbers will remain the same.  

Shapiro is excited to announce that our Baltimore Headquarters office will be relocating to the Locust Point neighborhood in Baltimore, on Friday, June 12, 2015. The office will remain open for standard business hours on June 12th and will close promptly at 5:00 p.m. EST. Phone calls and emails will be monitored for any urgent inquiries. […]

Shapiro is excited to announce that our Dulles office will be relocating to Sterling, VA, on Friday, January 9, 2015. The office will close at noon on January 9thfor the move. Phones and emails will be monitored for any urgent requests. Please note our new address below: Broad Run Professional Building 22375 Broderick Suite 230 Sterling, VA 20166 […]

Please be advised that due to worsening snow and ice conditions in the New York area, our New York office will be closing early at 4:00pm today, February 2, 2015.  Phone lines will be forwarded to our Baltimore office for urgent assistance. Many New York and New Jersey marine terminals are ceasing inbound gate processing […]

Shapiro’s Atlanta and Charleston offices are closed today due to inclement weather.  All employees have remote access and will be available via email. To reach someone via phone: Charleston office: Call Kay McGaha, Branch Manager, on her mobile at 843-817-8340, or Billie Mullineaux, Import Manager, on her mobile at 843-696-1588. Atlanta office: Call Kathleen Robie, Branch […]

All Shapiro offices will be closed on December 25-26, 2014, in celebration of the holiday season.  Customs and Border Protection (CBP) offices will be closed on both days as well, following President Obama’s Executive Order designating Friday, 12/26, as a Federal holiday. All Shapiro operations will resume Monday, December 29, 2014. We wish everyone a […]

Shapiro offices will be closed Thursday and Friday, November 27-28, 2014, in celebration of the Thanksgiving holiday.  All operations will resume Monday, December 1, 2014. We wish everyone a Happy Thanksgiving.

After a brief power outage that began yesterday, Monday, November 10, 2014, Shapiro’s Atlanta branch has resumed full operations. We thank you for your cooperation during yesterday’s interruption.